Last updated: 27 August 2026 · These terms are also the end user licence agreement (EULA) for the app.
These terms are an agreement between you and SPC TECH PTY LTD (ABN 25 680 510 427) covering your use of our loyalty mobile app and membership programme. By creating a membership you accept these terms.
1. Membership
Membership is free and open to individuals aged 15 or over who hold an Australian mobile number.
One membership per person. Memberships are personal and may not be sold, shared or transferred.
You are responsible for keeping access to your mobile number and device secure. Anyone presenting your member card at a counter may be able to redeem your rewards.
The programme is operated by SPC TECH PTY LTD on behalf of the participating retail brand whose logo appears on your card. That brand sets its own earn rates, reward catalogue and promotions.
2. Points
Points are not money
Points have no cash value, are not legal tender, cannot be exchanged for cash, and are not your property. They are a promotional benefit that can be redeemed for rewards while the programme operates.
Points are earned on qualifying purchases at participating sites. Earn rates are set by the retail brand and may change at any time.
Points are credited after the transaction is processed, usually the same night. A purchase will only earn points if your membership was correctly identified at the time of sale.
Account and fleet purchases, where a business pays for the fuel, do not earn points.
We may reverse points that were credited in error, or that relate to a refunded, cancelled or fraudulent transaction.
Points may expire if your membership is inactive. If an expiry rule applies, it will be shown in the app before it takes effect.
3. Rewards and vouchers
Redeeming points issues a voucher, shown in the app with a code. Points are deducted at the moment the voucher is issued.
Vouchers have an expiry date shown on them. An expired voucher cannot be used and the points are not returned.
Vouchers may only be used at participating sites, are not transferable, and cannot be exchanged for cash or refunded.
Reward availability depends on stock at the store. If an item is unavailable you may choose another reward.
Some rewards are available to members only and are not shown on in-store menu boards.
4. Ordering ahead
Orders placed in the app are paid for with points and are prepared once you confirm the order.
The preparation time shown is an estimate. Stores may decline or cancel an order if an item becomes unavailable or the store closes; if that happens your points are returned.
Orders must be collected during the store's trading hours on the day they are placed. Uncollected orders may be discarded and points are not returned.
Because food is prepared to order, orders cannot be cancelled once preparation has started.
5. Fuel price lock
Where the fuel price lock feature is made available, the terms shown in the app at the time of locking — including the maximum litres, the maximum discount per litre and the validity period — form part of these terms. A lock applies to a single transaction at a participating site and expires unused if not redeemed within its period.
6. Licence to use the app
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control, solely to use the membership programme. You must not:
copy, modify, reverse engineer, decompile or create derivative works from the app, except to the extent this restriction is prohibited by law;
use the app to obtain points or rewards you are not entitled to, including by manipulating transactions or presenting another member's card; or
use automated systems to access the app or our services.
We may suspend or close a membership where we reasonably believe it has been used fraudulently, shared, or used in breach of these terms. Unredeemed points in a closed membership are forfeited.
We may end the programme, or a retail brand may withdraw from it, with at least 30 days' notice in the app. You will have that period to redeem your remaining points.
8. Availability
We aim to keep the app available but do not guarantee uninterrupted service. Features may change, and some features are released progressively. The member card can be shown at the counter even when your device is offline; your balance may then be out of date until the app reconnects.
9. Consumer guarantees and liability
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot be excluded.
Subject to that, to the extent permitted by law our liability arising out of the app or the programme is limited, at our option, to resupplying the service or paying the cost of having it resupplied. We are not liable for indirect or consequential loss.
10. Apple and Google
This agreement is between you and SPC TECH PTY LTD only, not with Apple Inc. or Google LLC. Apple and Google are not responsible for the app or its content, and have no obligation to provide support or handle claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
11. Changes to these terms
We may update these terms. If a change materially affects your rights we will notify you in the app before it takes effect. Continuing to use your membership after that date means you accept the updated terms.
12. Governing law
These terms are governed by the laws of Western Australia, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that state.